PRO AV CATALOG
Operational Maintenance and Support Complete Suite with User Forum Online eCare Portal
Model: Milestone Care™ Elite
- e-Learning
- Chat support
- Knowledge base
- User forum
- Access to service releases
Ensure fast and proactive management of your installation through access to the known issues database.
Achieve minimal system downtime.
Work with a dedicated contact with extensive knowledge of your installation.
- e-Learning
- Chat support
- Knowledge base
- User forum
- Access to service releases
- Access to new device driver packs
- 100% trade-in value on software products
- Access to new versions
- Customer dashboard
- 24/7 technical support (1)
- Case management tool
- Localized support
- Prioritized handling
- Committed response times
- Committed resolution times
- Technical account manager
- Known issues list
Suggested Products
Advanced Sound & Communication
3817 Broadway
Kansas City, MO 64111
USA
(816) 931-9525
www.advancedsoundkc.com