PRO AV CATALOG
Operational Maintenance and Support Complete Suite with Knowledge Base Online eCare Portal
Model: Milestone Care™ Premium
- Minimize misunderstandings by communicating with support staff in your own language
- Ensure that critical incidents are handled with the right urgency
- e-Learning
- Chat support
- Knowledge base
Available to Milestone Care Plus customers, Milestone Care Premium gives you peace of mind, knowing that any potential issue with your Milestone products will be dealt with quickly and with a minimal disruption to your business. It ensures critical issues are solved promptly and with the appropriate level of urgency.
- Minimize misunderstandings by communicating with support staff in your own language
- Ensure that critical incidents are handled with the right urgency
- e-Learning
- Chat support
- Knowledge base
- User forum
- Access to service releases
- Access to new device driver packs
- 100% trade-in value on software products
- Access to new versions
- Customer dashboard
- 24/7 technical support (1)
- Case management tool
- Localized support
- Prioritized handling
- Committed response times
Suggested Products
Advanced Sound & Communication
3817 Broadway
Kansas City, MO 64111
USA
(816) 931-9525
www.advancedsoundkc.com